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If you are a Salesforce admin in your organization you can refer to the Salesforce for Outlook login history report to see who has logged in during the last 6 months. There will be no impact on a customer’s existing contact, event, task, or email data. How will organizations be impacted?Īfter June 2023, admins and users will no longer have access to Salesforce for Outlook features of settings. When Lightning Experience ends extended support for Microsoft Internet Explorer 11, Salesforce for Outlook can no longer function. At that point, the call will be blocked to Salesforce for Outlook too.Īs of Winter 2019, Salesforce for Outlook entered a maintenance-only phase that prevented new users from using Salesforce for Outlook.

Since Lightning Experience extended support for Microsoft Internet Explorer 11, all Apex calls made to Salesforce will be blocked in order to maintain the end of Internet Explorer 11 product support. On the back end, Lightning Experiences is relied upon with Salesforce for Outlook for both users working in Lightning Experience and Salesforce Classic. There are limitations for Salesforce Classic to interpret APEX Calls. Salesforce for Outlook has relied on Lightning Experience to interpret APEX calls made from Internet Explorer 11. Lucky for you, Salesforce has been at work creating the next generation of Microsoft integration products, which include the Outlook integration and Einstein Activity Capture. Salesforce has announced that Salesforce for Outlook will retire in June 2023 when Lightning Experience ends extended support for Microsoft Internet Explorer 11.

Basically, this app gives you the visibility to see relevant Salesforce data when you’re are looking at email in your Outlook. It gives you the ability to see Salesforce contacts and leads related to your Outlook emails. Salesforce for Outlook is an app that automatically syncs contacts, events, and tasks between Outlook and Salesforce. The side panel action menu (also known as the New Record button) stops functioning in Summer ’21. Salesforce for Outlook product retirement has been rescheduled for June 2023.